Policy

Fees will apply if the number of guests does not match the initial reservation.

A $300 refundable damage deposit will be taken upon arrival and refunded at the end of your stay.

Monsieur Jean is a smoke-free building.  Smoking cigarettes, e-cigarettes and marijuana within the suites and commun areas is strictly prohibited.  A fine up to $500 will be charged if the policy is not respected or if any smell is present upon departure.

Check-in and check-out:

Check-in after 4:00 p.m.

Check-out before 11:00 a.m.

Cancellation:

Cancellation is free if made the latest 72hrs prior arrival.

Parking:

Daily parking fee: $35

Concierge services:

Our concierges are available 24/7 to answer your questions about Monsieur Jean’s services and facilities.  Our knowledgeable staff will be able to share information about our beautiful Québec City to ensure your stay is as pleasant and memorable as possible.  Ask us about our favorite spots and must-sees!